Doug has used his leadership, task oriented, and problem solving abilities with a variety of institutions; Doug offers several programs to move organizations from conversation to action. Take a look at the Generational Smash-ups, and The 16th Minute pages on the website. His professional career started with enlistment in the US Marine Corps serving in the ranks of private to captain. After military service Doug was employed by Texas Instruments in various manufacturing, quality assurance, and customer service positions. He was later with Maritz Performance Improvement Company in their nationwide project with Cadillac dealerships to sell more cars and exceed customer expectations. Doug earned his BA and MBA degrees from Chapman College and the University of Dallas respectively while attending night school. Doug is an active participant with several professional and trade associations in the Dallas/Ft Worth, TX area. They are listed on the the Virtual Calendar page. Doug has completed 25 consecutive times the Wellstone Dallas White Rock Marathon and continues as a volunteer now. While he wasn't born in Texas, he did move there as soon as possible. What will it take to achieve a "smashing success" for your organization? You already know the answers. Doug's His role is to help bring out your solutions to achieve results. Here is a sample of the work he has achieved for: RETAIL STORES *1,000 unit increase in annual sales in a nationwide program. *Parking 700 vehicles daily when only 600 parking spaces available. *Improved customer satisfaction in sales and service process. MANUFACTURING COMPANY *Improving unit output by 2,200% over a five-year period. *Reduced manufacturing cycle time by 30%. *Achieved cost saving in excess of $25,000 annually. NONPROFIT ORGANIZATIONS *Exceeded annual fund raising goal by 123% *Reduced six week orientation program to one day. *Trained over 1,000 youth and adult leaders. FAMILY-OWNED BUSINESSES *Developed vision and mission statements for 55-year old company. *Coached family-members in succession planning. *Conducted more than 67 annual planning meetings. Doug’s facilitation effort is to move organizations/teams from conversations to action. You already know the answers to your future success or goals. But at times a facilitator is needed to help bring out your solutions. If you are either inspired or dissatisfied with the current situation, have a vision of future success and ready for the first-steps, contact Doug now. Meetings are best when you do most of the talking.
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Creating your brand with the 16th Minute.
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